Vivo Diamonds
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Engagement
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  • Design your own Ring
  • How to choose a Ring
Wedding
  • Couple Wedding Rings
  • Women Wedding Bands
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  • Three Stone Settings
  • Eternity Rings
  • Design your own Ring
  • How to choose a Ring
  • 30 Days Return
Bracelets
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  • Metal Guide
  • Why buy from us?
Earrings
  • Diamond Studs
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  • 30 Days Return
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Pendants
  • Diamond Pendants
  • Alphabets Pendants
  • Heart Pendants
  • Cross Pendants
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  • Three Stone Pendants
  • Metal Guide
  • Why buy from us?
Education
  • Diamond Education
  • Learn About the 4 C's
  • Learn About Metals
  • Learn About Certificates
  • About Hearts & Arrows
  • Ring Size
  • Engagement Ring Guide
  • Selecting a ring
  • Selecting a diamond
  • Proposal Tips
  • A trusted Source
Diamonds

  • Diamond Search
  • Vivo Signature Diamonds


  • Diamond Education
  • Diamond Certification


Design Your Own Ring

  • Classic Solitaire Rings
  • Settings with Sidestones
  • Pave Set Rings
  • Three Stone Rings
  • Coloured Stone Settings


  • Design your own Ring
  • How to choose a Ring


Wedding & Anniversary

  • Couple Wedding Rings
  • Diamond Wedding Bands
  • Men Wedding Bands
  • Three Stone Settings
  • Eternity Rings


  • Design your own Ring
  • How to choose a Ring
  • 30 Days Return


Bracelets

  • Diamond Bracelet
  • Pearl Bracelet
  • Tennis Bracelet


  • Metal Guide
  • Why buy from us?


Earrings

  • Diamond Studs
  • Diamond Hoops
  • Gemstone Earrings
  • Pearl Earrings


  • 30 Days Return
  • Why buy from us?


Pendants

  • Diamond Pendants
  • Diamond Solitaire Pendants
  • Heart Pendants
  • Pearl Pendants
  • Three Stone Pendants


  • Metal Guide
  • Why buy from us?


Gemstone Jewellery
Pearl Jewellery
Gift Finder
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Education

  • WHAT IS A SUPER IDEAL DIAMOND?
    • Hearts and Arrows
  • FINDING THE RIGHT DIAMOND
    • Choosing a Shape
    • The Four C's
      • Cut
      • Colour
      • Clarity
      • Carat Weight
    • What Makes a Diamond Sparkle
    • Evaluation & Grading Tools
    • Certifications & Inscriptions
  • WHY SHOP FOR A LOOSE DIAMOND?
  • ABOUT DIAMONDS
    • What is a Diamond?
    • What makes a Diamond Special?
    • Manufacturing the Diamond
  • DIAMOND GLOSSARY
  • DIAMOND CARE
    • Cleaning Precious Metals
    • Gold & Metals Guide
  • ENGAGEMENT RING GUIDE
  • Ring Size


Press
Testimonials
Customer Service Hours:
11am - 6pm Mon - Tues
11am - 8pm Wednesday
11am - 6pm Thurs - Fri
11am - 4pm Saturday
Off - Sunday

Questions? Contact Us
call 6836-3789
for international orders call
+65-6836-3789
service@vivodiamonds.com

For phone orders,
please mention:
097FTJ



100% Money Back Guarantee

We care about your satisfaction and stand behind every item we sell. If you are not 100% satisfied with your purchase, you may return it to our offices within 30 days of the shipment date for a full refund or exchange. In addition to our full 30 Days 100% Money Back Guarantee, we also offer several other valuable services to our clients.


Lifetime Warranty

We warrant that all items will be free from any manufacturing defects at the time of delivery. Our quality-control staff personally inspects every item prior to shipment, so it is very unlikely your purchase will be anything less than perfect. In the event that there is ever a problem with your jewellery, it can be sent back to our office for inspection and/or repair. We also offer free prong tightening, repolishing, and cleaning for the life of your fine jewellery.


Free Resizing

VivoDiamonds.com will resize your ring free-of-charge anytime within the first 60 days of purchase. Free resizing is available for all platinum, white gold and yellow gold engagement rings. To have your item resized free-of-charge, please contact our customer service representatives.


Return Procedures

  1. In order to process a return, contact our Customer Service department at +65 6836 3789.
  2. All refunds will be processed within five days and done in the form of the original purchase method.
    Bank wires are refunded via company cheque.


Additional Terms & Conditions

Returned merchandise must be undamaged and in "new and unused condition" to be eligible for refund or exchange. Items showing obvious signs of wear or alteration by a jeweller other than Vivo Diamonds will not be accepted . Loose diamonds must also be accompanied by the original laboratory grading report or a $250 charge will be charged for replacement of the certificate. Special orders are not returnable. In addition, any engagement ring design sold without a center diamond may be subject to a 20% restocking fee. Eternity bands and tension rings cannot usually be resized and must be completely remanufactured. For that reason it is very important you order the correct size at the time of original purchase.
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