Free Shipping on all Singapore Orders!
VivoDiamonds.com provides fast, free shipping on all order destinations within the continental Singapore, regardless of order amount. In addition to free shipping, rest confident that all items are securely packaged and fully insured while in transit to your home or office.
Shipping Methods
All orders greater are shipped within 3-7 days. This includes any loose diamond or "Design Your Own" order, regardless of exact value. Order status and tracking information are available from the VivoDiamonds.com website by emailing us.
For your protection, VivoDiamonds.com always:
- Insures and registers all items for their full value.
- Uses only professional services for the fastest and safest delivery of high value packages.
- Requires that all deliveries must be made to a physical business or home address only.
- Disallows delivery to PO Box addresses.
- Requires an adult to sign for the package.
Alternate Shipping Addresses
At the time your order is placed, we will collect your billing and shipping information. For your own protection we suggest that any credit card order be shipped to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange to have your package shipped to your working place. You may call our offices at any time for assistance.
International Shipping
VivoDiamonds.com offers shipping and insurance for customers residing outside the Singapore. The shipping and insurance for international customers is $150 SGD + 3% of total order amount. International customers will be responsible for any duties, GST, VAT, taxes or surcharges levied or charged by their country, so please check with local authorities prior to placing your order to confirm taxes and duties.
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